Refund & Cancellation Policy
Last updated: August 2026
We want you to feel confident booking classes on eriVelle. This policy explains our refund and cancellation rules.
1. Class-Specific Policies
Each class has its own cancellation policy displayed on the class page. Please review it before booking. The class-specific policy takes precedence for that class.
2. Standard Refund Window
Unless otherwise specified, full refunds are available up to 48 hours before a scheduled session. Within 48 hours, refunds are at the discretion of the instructor and platform.
3. Instructor Cancellation
If an instructor cancels a class, you will be notified immediately and receive a full refund automatically. No action is required on your part.
4. Platform Cancellation
If eriVelle cancels a class for any reason, all enrolled learners will receive a full refund.
5. Multi-Session Courses
For multi-session courses, refunds are available before the first session according to the policy. After the first session, partial refunds may be available at the platform's discretion.
6. Refund Processing
Refunds are processed back to your original payment method. Depending on your bank, refunds typically appear within 5-10 business days.
7. How to Request a Refund
To request a refund, go to your dashboard → Orders & Payments, find the relevant order, and contact support. You can also email support@erivelle.com.
8. No-Show Policy
If you do not attend a class and did not cancel in advance, the class fee is non-refundable.
eriVelle is a product of Daily Stride LLC. © Daily Stride LLC. All rights reserved.
This document is a placeholder structure. Final legal text will be provided by Daily Stride LLC.